Unauthorised Gym Attendance Policy
Policy on Unauthorised Access to the Gym
Purpose
This policy aims to ensure the safety, security, and fairness of all gym members by preventing unauthorised access to the gym.
Scope
This policy applies to all gym members and their guests. Unauthorised access includes, but is not limited to:
- Allowing non-members to enter the gym using your membership access.
- Sharing access devices, keys, or codes with others.
- Entering the gym without an active membership.
Policy Details
Member Responsibility
- Each member is responsible for ensuring that only authorised individuals use their access to enter the gym.
- Members must not share their access devices or logins under any circumstances.
- Members must not give unauthorised individuals to the gym.
Monitoring
- The gym is monitored 24/7 via security cameras to ensure compliance.
- Entry cameras are AI enabled with all multiple entries being flagged for review.
Penalties for Non-Compliance
If a member is found allowing unauthorised access:
- First Offense: A fine of $20 will be charged to the member's account.
- Second Offense: A fine of $50 will be charged to the member's account.
- Third Offense: A fine of $100 will be charged, and the member's membership will be immediately canceled without refund.
Reporting and Appeals
Members who believe they have been incorrectly penalised can submit a written appeal to gym management within 7 days of the penalty notification.
Members can report any unauthorised entry to the gym via email to admin@projectbetter.com.au
Enforcement
This policy will be strictly enforced to maintain the integrity and safety of the gym community. Gym management reserves the right to amend this policy as needed.
Related Articles
Access / KISI
How do I access to the gym? We use an App called KISI to control the doors tot he gym. When you join for a trial or as a member you will be sent an email with a link to the app. MORE INFO When do I have access to the gym? You have access to the gym ...
Personal Training
Do you offer personal training? Yes, we offer personal training at all of our locations. How does it work? Personal Trainers are independent business who work within the gym. The relationship for personal will be directly between you and your PT with ...
Trials
Can I do a trial? Yes! We offer a one-day free trial REGISTER HERE What does the trial include? One day access to all facilities in the gym including the ice baths and sauna (booking required) When can I come? During signup you can choose your trial ...
Freezes
FAQs: Can I Freeze my account? Yes. You can freeze or pause you account through the MEMBER PORTAL What happens when I freeze my account? When you freeze your account you will not have access to the gym and you will not be charged for that period. Is ...
Fitness Passport Members
REGISTER HERE Can I Access PB gyms using Fitness Passport? Yes, 3 of our gyms are registered with Fitness Passport 421 Lygon St, Brunswick East, Vic, 3057 102/6 Bluestone Way, Brunswick East, Vic, 3057 45 Batman St, West Melbourne, 3003 How do I ...