Billing & Payments

Billing & Payments

How Does Pricing Work?

Membership price changes with payment frequency. 

You can choose your payment frequency on SIGNUP or change it in the MEMBER PORTAL 
Your membership is ongoing, you will be billed at your chosen frequency. 

How do I pay for my membership 

Memberships are paid in full up front for the contract period. This means if you pay choose a half yearly membership you will pay for half a year up front


Membership Pricing

Weekly - $30/week

Monthly (4 weeks) = $100 ($25/week)

Quarterly = $300 ($23/week)

Half Yearly =  $520 ($20/week) 


Can I cancel my membership

Yes. You can cancel you membership yourself online via the member portal. 


How long is my membership commitment?

You are committed for your current payment period, at the end of which you can cancel. 
Your membership will continue until you cancel
You can cancel yourself through the MEMBER PORTAL 

How do payments work?

When you sign up you can choose your payment frequency and day of the week.

You will be debited at the end of each payment period on your chosen day. 

What happens if I miss a payment?

If the first debit fails we will automatically attempt again to debit you again on:

Day 1 
Day 4 
Day 9 

If your membership remains unpaid after 21 days it will automatically be cancelled. 
In order to return to the gym you will need to pay your outstanding balance which you can do in the member portal

Can I have a refund?

You are committed through to the end of your current payment period, as this is the period you have chosen and longer period have cheaper prices we cannot refund you for early cancellations. 


How does payment day work?

When you sign up you can choose your payment day, this is the day of the week you will be debited. If you get paid on a specific day you can get your payments to line up to avoid missed payments. 

My first payment is more whats happening?

If your payment day is in the future, on your first payment will include a pro rata charge for the time between your start date and your payment day.
Example: Your start date a Monday but you choose Friday as your payment day. Your first payment will include a pro rata of 4 days between Monday and Friday plus your full period payment. 



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