Cancellation

Cancellation

Can I cancel my membership?

Yes. You can cancel you membership via the member portal.
You can cancel at the end of your current payment period.

Keep in mind if there is an outstanding debt on your account, this will need to be fixed before you can cancel.

How do I cancel my membership?

  1. Log into member portal.
  2. Click Membership tab
  3. Click " Cancel Membership"
  4. Select your Cancelation Date
  5. After reviewing click "Confirm Cancelation" 

When can I cancel?

You can cancel your membership at the end of your current payment period 

Why can't I cancel immediately?

When you sign up you agree to and pay in advance, you can cancel from the end of your current period. 

I want to cancel early, can I get a refund?

No, when you choose your payment frequency you are committed for the whole period. If you are unsure choose a shorter payment frequency.

You can see details of our refund policy HERE

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